"A few weeks ago I had a $5 Huggies gentle care coupon, It was for $5 off huggies gentle care diaper care products. I had one cashier tell me it was only for diapers and I could not use it on wipes. SO I called Huggies customer care line and asked them. She said as long as it did not "exclude the item" and it scanned then I could use the coupon. She did say that they leave it up to the store to decided if they will expect the coupon or not. So if they scan it and the Register does not beep, the store will get paid for that coupon. But in the end it is up to the store to decided it they will let you use it or not. "
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2 comments:
I think some cashiers are just trying to be 'bums' about it....but I also believe others are just trying to do what is right for their store. I'm sure they don't get coupon training and it may be a little weird for them to accept what the customer is trying to tell them.....because we all know there are people out there who abuse the system. I'm not one to argue with the store....especially the manager. If they don't accept it, I might be disappointed, but I let it go. Not to mention, most of us didn't realize we could use a coupon on a product other than what was shown.....so how do we expect the cashiers to know this!!!! Just my two cents.
Thanks for your input!
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